When in doubt, delay .....

Viv was in A and E at the Lister on Tuesday; among the things the doctors knew would be needed was an MRI scan.
That couldn't be done until she was admitted.
The form was filled in on Wednesday.
The radiologist rejected it on Thursday ... because Viv had had an eye op in the past.

That's fine and in line with their procedures, no doubt.

But the radiologist could have checked further before rejecting it: Viv's eye op was many years ago (as a child) and has had MRI scans on her head before: the radiologist could have checked their own records to see that Viv has had one annually at the Lister since 2012! They could also have checked with Neurology, the ward, or - for that matter - with me.

The consequence of the delay to the scan is delay to referral for the operation, more time occupying an NHS bed and increased risk of injury due to not having the op.

At a time when NHS bed occupancy is at crisis point why aren't NHS processes designed to speed up the flow of patients through the system?